How to enhance team performance with Atlassian Cloud?

Guillermo Montoya
Sep 23, 2021 3:29:51 PM

There are different ways to enhance teams' performance within your company, and it will always depend on your needs. Hiring new talent, improving employee engagement, reducing system interruptions, and cloud migration also stands on that list; that's why we're going to explore through four keys how cloud computing helps bringing better team performance and better company performance as a consequence.

Improving team performance and company productivity is a common interest across organizations and their collaborators. Therefore, hiring qualified talent is essential since performance is directly proportional to their skill and knowledge. Besides, having more committed employees generates 17% higher productivity, minimizing meetings, promoting employees' psychological safety, and even redesigning the physical space of the office are vital factors when increasing the productive hours of employees.

Migrating to the cloud is another critical factor to consider. In fact, according to a study carried out by Microsoft, almost 80% of professionals (especially from IT) have stated that migrating to the cloud has improved their performance. A similar result from a Stanford University study indicates that employees using cloud software with remote access to the tools are 13% more productive than those who don't.

If you're interested in increasing your team performance and productivity, migrating to Atlassian Cloud, it's a solid start. The lack of productivity costs companies $7 trillion each year, according to Gallup.

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4 Ways to enhance your team performance with Atlassian Cloud:

1. Shorten the number of tasks the IT team needs to do

This is probably the most obvious way Atlassian Cloud enhances teams' performance, significantly reducing the list of tasks from your IT team. How does this happen, you might ask?

Local configurations create more work for IT teams, taking care of a long list of tasks: configuring the server, replacing hardware parts, handling important or critical incidents without neglecting the fact they must keep the infrastructure up-to-date with the latest in security matters.
By using cloud-hosted software, many of the tasks aforementioned are outsourced. This action frees the IT team from additional responsibilities, allowing them to focus on the tasks that bring business value.

As Atlassian Platinum Solution Partners Enterprise, we've observed how other companies have reduced their tickets by up to 50% within their IT service management team. Atlassian cloud allows them to deal with fewer errors or administration requests, common among self-hosted options. The cloud tends to provide more value.

Airbnb Vice President of Engineering, Mike Curtis, shared the following about their infrastructure architecture:

"It's important our engineers focus as much as possible on the things are unique to our business, not on running a large infrastructure."

Migrating to Atlassian Cloud enables IT teams to focus on customers and employees and solve valuable technology tasks for the business.

2. Bring the real value from each skill 

Reducing the number of tasks for the IT team is not only about freeing up time. It's also about freeing up mental space, a less considerate aspect that significantly impacts performance and productivity.

In other words, the more tasks a team has to solve, the less likely they will solve them correctly. Tackling too many things at once generates a 50% increase in error rates since it generates high levels of stress (excessive stress = disconnection and loss of productivity), worsens performance, deteriorates brain health, and brings down intelligence in the long term. On the other hand, when your team has more time-space, it's more likely for them to be productive, creative, and strategic.

Here's when comparing the need to hire someone with exclusive experience in load balancers, server room temperature control systems, or systems security knowledge with investing in easy-to-use software tools, which alleviate mental load and thus enable a focused and productive team on what matters.

Improving team performance is a synonym to a company culture offering psychological security and reducing technical debt. Even better, these actions help reconcile and improve work-life balance and reduce the risk of burnout for employees.

3. Make IT easy for less technical teams

It's easy to assume cloud migrations are only beneficial to IT teams; however, cloud-hosted software tools enhance performance to all the teams: Marketing, Human Resources, Sales... all of them. Workflow automation and specific basic tasks offer that valuable focus and mental space it's hidden in multitasking.

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According to Gallup, people who invest their skill strengths into their daily work are six times more likely to be satisfied with their job. They're also 8% more productive and 15% less likely to walk away from your company.

Another rationale enabling less technical teams to be more productive with Atlassian Cloud is its small-sized regular updates. This series of changes prevent IT teams from training the non-technical teams about the long list of new features every two or four times a year.
Small changes make the learning curve less daunting and offer access to the latest features and security as they are available.

4. Encourages cross-team collaboration

Atlassian Cloud benefits teams working in a single office or spread across the world, and it's clear: 87% of business leaders who have migrated to the cloud say it has been a breakthrough for collaboration between different people and teams.

Collaboration among teams drives transparency, perseverance, commitment, productivity, and high performance; companies that encourage collaboration are five times more likely to perform better than those that don't.

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Design, marketing, product, and engineering teams usually use different software. The advantage of the Atlassian Cloud suite is the ease of interconnecting them to synchronize the data; this is a great advantage, without leaving aside it also allows working from any device, anywhere.

Teams can access their tools from mobile devices, thus avoiding VPN configurations and facilitating remote collaboration (essential in today's world). After completing the cloud migration, companies have expressed that people have proactively downloaded the mobile app and even reviewed workflows on mobile devices without opening their laptops during non-working days and hours.

How have other companies migrated to the Cloud?

Learning through other experiences is valuable, and those companies already working with Atlassian Cloud are great to make our point clear; let's talk about Fair, a FinTech company based in Los Angeles, who quadrupled their teamwork performance using Atlassian Cloud Premium in a time frame of nine months:

The company is making car rentals more affordable and focused on the customer (not the dealer); they have chosen Atlassian Cloud Premium mainly because of the efficiency the system provides. That choice has allowed them to increase team productivity by 25% - 50%.

Brett Lakey, the company's People Operations Manager, explains: "Everything: equipment, seats, or software access for new hires are handled in a single Jira Software ticket," which has reduced, among other aspects, reduce new hires' onboarding time by half.

From a technology standpoint, the software engineer, Michael Slocum comments:

“At the beginning, we used to receive from 20 - 30 weekly tickets related to errors, and those could be done manually. However, when we started receiving more than 90 tickets per day, I didn't even have enough time to see them all, much less time to manage them all. Now, programmatically, through the Atlassian Cloud API, I can search, organize and filter the most important tickets. It's a better way to organize company information, and it has saved me around 25% of my time."

These are some of the benefits of working with cloud software tools, in this case, on what it reports from a productivity point of view. Other benefits report better collaboration, security improvements, and different ways to track your projects in the cloud.

Atlassian Cloud offers a different range of plans: Free, Standard, Premium, and Enterprise, representing a reliable and sustainable solution over time.

Contact DEISER to enhance team performance and migrate to Atlassian Cloud

Do you need help implementing your Atlassian Cloud tools?

We've got your back! We know the cloud migration process might be complex, especially if you have a notable instance with many users. The range of scenarios is endless.

If you have doubts and need assistance with your process, don't feel overwhelmed about it; count on us as a companion through your migration journey. We'll take care of you, your needs, and configurations on every step, making the best decision that best suits you and your teams. Contact us by clicking below.

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