What is Jira Work Management?

Guillermo Montoya
May 25, 2021 4:30:00 PM

Since last year, when Atlassian announced the end of life of the Server plans to focus on Atlassian Cloud first, many other changes have supported this decision. Among them, the evolution of Jira Service Desk to Jira Service Management, and this time: What is Jira Work Management? Is it the same as Jira Core Cloud? Keep reading to find the answers to these questions, learn about the new features and benefits this Atlassian product offers, and more.

The good old Jira now has another name. Do you remember that Atlassian product that was called Jira Core Cloud? Well, Atlassian has decided to change its name to Jira Work Management, although the standard and premium editions will later include, and at no additional charge, data residency, one of the features of the Atlassian Data Center.

It is not a name change, it is a change that has been accompanied by new features, among which we can highlight:

  1. The List view, allows inline editing, easy column management, and local changes for users.
  2. The Calendar view, based on extensible modal and state categories.
  3. The Timeline view (similar to Roadmaps) supports Tasks and Subtasks.
  4. The Boards, which allow the categorization of the status and allow the visibility of subtasks on the cards.
  5. Forms can be created very easily.
  6. Project templates offer editing opportunities and varieties depending on the business area.

Jira Work Management represents the solution that allows business teams such as Finance, Sales, and/or Marketing to collaborate with technical teams within Jira, and bases its operation on the same classic business projects that Jira Core handles.

And talking about projects, if you are concerned about the changes it might bring to your instance when adding Jira Work Management to your current Atlassian Cloud configuration, there's nothing to worry about, this action will not change any existing configuration or data. Being a cloud-based product, the change will be instantaneous after confirming the approval of the change with the administrators of your instance.

9 Features Jira Work Management offers

Jira Work Management is no exception to the rest of the entire Atlassian suite of products. They're constantly improving and adding value through functionalities that help companies adapt themselves to the best work practices for each type of team.

The features this product incorporates represent somehow the Atlassian evolution to Cloud, which vindicates the commitment of the Australian software company to continue offering more value in this type of hosting. They have already promised more features with a particular focus on reporting for future releases.

Mechanisms to track the information of your projects in Jira Cloud >>

It worth noting, most of these features are available at the project level in Jira with Projectrak Cloud and Projectrak Data Center, in addition to more features that will allow you to achieve greater control and monitoring of your Jira projects.

1. The List view

Get to know the List View from Jira Work Management

This view is there to visualize work at the issue level in a single place and allows you to manage and edit work in a simple and intuitive way. The biggest novelty is that it allows inline editing.

2. The Calendar view

The Jira Work Management Calendar View allows to see a monthly view of work

This is one of the elements that will help you to improve the control of your information in Jira, this view allows you to administrate tasks month by month. It is ideal to visualize delivery dates.

3. The Timeline view

The Timeline view allows a long lasting visualization of issue work in Jira Work Management

It is some sort of a Gantt Chart that adds information about the assignee and status. This view allows planning and establishing dependencies for assigning work and planning larger projects. It is recommended for those work projects that have a life that goes beyond one month.

4. The Boards

Unlike Trello, the Jira Work Management Boards are there to manage the work of organizations

At first glance, this addition reminds us of another Atlassian tool, Trello. Similarities that don't escape previous updates. However, the boards of Jira Work Management and Trello differ in their purposes of use: Jira Work Management Boards are intended to manage the work of organizations, and Trello focuses on the flexible management of work within teams.

This new feature in this version of Jira allows you to track your work to completion through your team's personalized workflow.

5. Workflows

The Jira Work Management Workflows makes process smoother

They're usually a feature that is often underestimated. However, it offers order within the processes of each area, and depending on your organization allows greater order, and even visibility of the work, since personalized workflows have the ability to adapt to any process. Making the tool work for you, and not the other way around.

6. Forms

The Jira Work Management Forms helps to streamline teams in Jira

It's probably one of our favorite features. It allows the creation of forms in a very simple way, just by dragging and dropping, and it's designed to collect information from the team to achieve better coordination within the project progress, meeting the requirements of all teams.

7. Project templates

The Atlassian team has incorporated 23 project templates that adapt, as far as possible, to each of the most common needs of business teams and their challenges.

The biggest advantage that this feature offers is that it saves time at the beginning of each project and allows you to start working instantly, without the need for configuration, since each template comes with configurations, workflows, custom fields, issue types, and permissions. This benefits both end-users and Jira administrators.

8. Dynamic dashboards and reports

The reports allow monitoring of the status of projects, at the issue-level, of your team through high-level overviews.

Start tracking project information in Jira from its dashboards >>

9. Automation

Within the list of automation in Jira Work Management, which also allows the inclusion of custom rules or the establishment of the desired frequency, it includes assigning tasks and sending messages through Slack or Teams.

Seven times when automation actions in Jira benefit your project information >>

Two main benefits offered by Jira Work Management

The new feature-level additions and reinforcement of others, available in the Jira Core Server demonstrate that Atlassian is focusing on:

  1. Increasing the productivity of the teams, through pre-configuration such as project templates, the centralization of information through different types of views, and different automation allows to invest less time in configuration and allows investing the time in executing work.

  2. Save time. Automations are the biggest evidence of this, as in just a few clicks, it is possible to allow teams to choose predefined rules from the automation library.

With these changes, Atlassian is trying to bridge the collaboration gap between commercial and technical teams, despite the fact that both have different processes, systems, and work requirements.

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